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How x7ibaji Handles Your Personal Information

This page explains what data we collect when you open and use your x7ibaji account, how we store it, and what rights you hold over it — all subject to your local law and the eligible regions we operate in.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataCookie and device data transparencyContact us to act on your rights

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What We Collect and Why We Keep It

x7ibaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, contact information, and identity verification data. Each time you deposit or withdraw via bKash, Nagad, or Rocket, a transaction record is created and retained for account integrity and fraud prevention. We do not

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sell this data to third parties. We also collect device and session data — your browser type, IP address, and pages visited — to keep the account experience consistent across your mobile and desktop sessions. Cookies help us remember your session state so you are not
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repeatedly asked to re-verify. We retain account data for as long as your account remains active and for a further period required by applicable financial and legal obligations. If you close your account, you may request deletion of personal data not covered by those obligations. Access
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and use of x7ibaji depends on your local law and whether you are in an eligible region. Payment context chips below reflect the local rails we support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use encryption at the connection layer to protect data in transit, and access to stored account records is restricted to authorised internal roles only. Our cookie policy is separate from our data retention policy — cookies can be cleared from your browser at any time without affecting your account balance or transaction history. Retention periods vary by data type: session logs are shorter, financial records are longer. Your rights under applicable law may include access, correction, and erasure, depending on the eligible region you are in.

Encrypted Connections

Data you send to x7ibaji — including bKash, Nagad, and Rocket payment details — travels over an encrypted connection so it cannot be read in transit.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the account area is used. You can clear these any time.

Retention and Deletion

Personal data is kept only as long as needed. Financial records tied to wallet transactions have a longer mandatory retention window than profile preferences.

Data Request Process

Submit a data access or deletion request via live chat or email. We verify your identity first, then action the request within the timeframe our policy sets.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our account support team handles these requests directly. You can reach us through the channels below. We aim to acknowledge privacy requests within a reasonable period and will let you know if additional identity verification is needed before we can action your request.

Live Chat Start a live chat from the account menu. Identify your request as a privacy matter and our team will route it correctly.

Email Support Send your data request to our support address found in the account settings page. Include your registered contact detail so we can verify your identity.

Account Settings Some data preferences — cookie consent and communication opt-outs — can be managed directly inside your account settings without contacting support.

Frequently Asked Questions About This Policy

These are the questions we hear most often about data privacy, account records, and how to act on your rights. If your question is not here, reach out through live chat or email.

We collect your name, contact details, and identity verification documents at registration. We also record payment method interactions — including bKash, Nagad, and Rocket transactions — against your account.

We do not sell your data. We may share it with payment processors like bKash, Nagad, and Rocket solely to complete your transaction, and with fraud-prevention services as required.

Financial and identity records are kept for a period required by applicable legal obligations even after account closure. Other profile data can be deleted on your request once those obligations are met.

Yes. Submit a data access request through live chat or email support. We will verify your identity and then provide the details we hold within the timeframe set in this policy.

Cookies remember your session so you stay logged in across pages. They do not store your bKash, Nagad, or Rocket PIN or passwords. Clear them from your browser without losing account data.

Access and eligibility depend on your local law and the eligible regions x7ibaji operates in. If access is permitted in your region, this policy governs how your data is handled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How x7ibaji Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encrypted Connections

Cookie Transparency

Retention and Deletion

Data Request Process

Contact Us About Your Privacy

Frequently Asked Questions About This Policy

01 What personal data does x7ibaji collect when I open an account?

02 Does x7ibaji share my data with third parties?

03 How long is my account data kept after I close my account?

04 Can I request a copy of all the data x7ibaji holds on me?

05 How do cookies affect my privacy when I use x7ibaji on mobile?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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