Reference

Read the Terms Before You Start Playing

These terms set out how your x7ibaji account works — what you can do, what we expect, and how access is governed depending on your local law and eligible region.

Account eligibility rulesbKash, Nagad, Rocket wallet termsJurisdiction-dependent accessAccount suspension conditionsHow to request changes
x7ibaji Read the Terms Before You Start Playing
TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear, or if you believe a restriction has been applied to your account in error, our support team is the right first point of contact. We handle terms-related queries through live chat, email and a dedicated account-help form — all accessible from within your logged-in account dashboard. Response times vary by channel, but written queries via email receive a detailed reply with specific reference to the relevant clause.

Live Chat Start a chat session from your account dashboard for same-session terms queries. We can pull your account record and discuss the specific clause with you directly.
Email Support Send a written query to our support address and receive a detailed reply referencing the exact clause in question. Useful when you need a written record of our response.
Account Help Form Use the in-app help form for structured requests — account restrictions, wallet term queries relating to bKash, Nagad or Rocket, and formal complaints about enforcement.
HOW WE APPLY THESE TERMS

Account Security, Data and Enforcement

Understanding how we enforce these terms is as important as reading them. We apply rules consistently across accounts, and every enforcement decision can be reviewed through the formal complaint path described in the contact section above. Your account data, wallet linkage and transaction history are held in accordance with our privacy policy, which runs alongside these terms as a separate but connected document.

Wallet Verification

Before a withdrawal processes, we verify that the bKash, Nagad or Rocket number on file matches the account holder's registered details. This step protects your funds from misdirected transfers.

Account Suspension Rules

Accounts may be suspended if we detect a terms breach — including misuse of wallet linkage or access from a restricted jurisdiction. You will be notified and given a path to appeal.

Data Retention Terms

We retain account records, transaction logs and identity documents for the period required by applicable law. You may request a summary of held data by contacting support through the account help form.

Requesting Term Changes

You cannot modify these terms unilaterally, but if you believe a specific clause is being applied incorrectly to your account, submit a formal request via email with the clause number and your account ID.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account eligibility, wallet rules and what happens when terms are updated.

Access and eligibility depend on your local law and eligible region. If online wagering is restricted where you are located, these terms do not override that restriction — your local law applies.

Your wallet number is stored against your account profile and used solely for deposit matching and withdrawal processing. We do not share wallet details with third parties outside of payment verification steps.

We post any update to this page and notify active accounts via the registered email address. Continued use of your account after the effective date of a change confirms you accept the updated version.

Submit a formal query via email or the account help form, citing the clause you dispute and your account ID. Our team will review the enforcement decision and provide a written response referencing that clause.

The same account terms cover all three wallets — bKash, Nagad and Rocket. Each wallet provider also has its own service conditions, and both sets of terms apply to any transaction you initiate.

Contact support before the effective date of the change, request account closure, and withdraw any available balance. We will confirm closure in writing once the balance is cleared and the request is processed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.